Drivly’s Scheduled Maintenance API simplifies the complex process of managing vehicle maintenance services, offering a straightforward solution for obtaining quotes and placing orders.
Obtain accurate quotes for scheduled maintenance services and repairs.
To obtain a quote for scheduled maintenance services, you will need to provide the following information:
Create Quote
{"type":"scheduled-maintenance","vin":"WP0AF2A99KS165242","items":["oil-change","tire-rotation","brake-inspection"],"preAuthorized":200// $200 of extra work that might need to be performed.}
Scheduled maintenance is different to most of our service offerings, as the price can change depending on other issues found during the regular maintenance.. This is why we provide an invoice instead of our typical quote:
Example Response
{"id":"quote_mkJ7cE","status":"pending",// Note: this means payment is not required for work to start."estimatedTime":"2024-01-01T12:00:00Z","checkoutLink":null,// There is no checkout / receipt link for scheduled maintenance"paid":false,"total":200,"items":[{"service":"scheduled-maintenance","price":200,"name":"Scheduled Maintenance","description":"Pending Inspection","quantity":1}]}
Upon payment, a service order will be generated with all pertinent details and an estimated completion time. Progress of the service order can be monitored using webhooks, ensuring timely updates throughout the scheduled maintenance process.
Place orders for scheduled maintenance services, ensuring vehicles are quickly brought up to your standards.
Creating a service order for scheduled maintenance allows you to schedule maintenance services in advance, ensuring your vehicle is always in top condition.
Create Order
{"type":"scheduled-maintenance","vin":"WP0AF2A99KS165242","items":["oil-change","tire-rotation","brake-inspection"],"preAuthorized":200// $200 of extra work that might need to be performed.}
You’ll be notified of the service order’s status via webhooks, ensuring you’re always up-to-date on the progress of your vehicle’s scheduled maintenance.
Lets go over the typical progression of a maintenance service order. While these steps are typical, there may be issues, delays, or other factors that can affect the progression of your service order.
If any problems arise, the service order’s status will be updated to either delayed or canceled, and you will be notified of the issue via email and webhook.
1
After work has started
We’ll switch the status to in-progress as an indication that work has started. During this time,
our team may find further issues that they can fix. You can configure the service to
pre-authorize a certain amount for these additional services. However, due to the nature of the work,
you must authorize ahead of time.
2
An issue is found
While working on the vehicle, its possible that our team may find issues such as a worn-out belt or a leaky hose.
Depending on your configuration, we may automatically authorize a certain amount to fix these issues. If the amount is
above the pre-authorized amount, we will notify you that the issue is present, but wont act on it until you request a maintenance order.
3
Work is completed
Once the service is completed, the service order will be updated to reflect the status of the service.
After work is completed, the service order will be updated to include the status of the service, moving from in-progress to completed.
service.created - This event is triggered when a service order is created, providing you with the details of the order:
{"event":"service.created","type":"scheduled-maintenance","data":{"id":"order_mkJ7cEOnb3YcAf","status":"pending",// pending, in-progress, completed, delayed, canceled"estimatedTime":"2024-01-01T12:00:00Z",// There is no checkout / receipt link for scheduled maintenance"total":190,"items":[{"service":"scheduled-maintenance","price":50,"name":"Oil Change","description":"oil-change","quantity":1},{"service":"scheduled-maintenance","price":25,"name":"Tire Rotation","description":"tire-rotation","quantity":4},{"service":"scheduled-maintenance","price":10,"name":"Brake Inspection","description":"brake-inspection","quantity":4}],"history":[// An Array to show the keys changed and when{"status":"pending","paid":true,"time":"2024-01-01T12:00:00Z"}]}}
service.updated - This event is triggered when a service order is updated, providing you with the updated details of the order:
